Warranty Policy
Electronics Repair Service Warranty – Quality Assurance for Your Device
Welcome to Phone Repair Doctors LLC, your trusted provider of professional phone repair services. We understand the importance of your mobile device in your daily life, and we are committed to ensuring its optimal functionality. Our Phone Repair Service Warranty is designed to provide you with peace of mind, assuring you of the quality and durability of our repairs.
Our Warranty Coverage:
1. Comprehensive Coverage:
- Our warranty covers a wide range of repair services.
- We stand behind our work, and our warranty demonstrates our confidence in the skills of our experienced technicians.
2. Duration:
- Enjoy a Lifetime Warranty on all our phone screen repair services with a small detail. For example for phone screens, the screen is under the warranty Only as long as there is no physical damage on it.
- This extended coverage period showcases our commitment to the longevity of our repairs.
3. Terms and Conditions:
- The warranty covers defects in parts and workmanship related to the specific repair service performed.
- Accidental damage or unauthorized repairs will void the warranty.
- Please refer to our detailed terms and conditions for a comprehensive understanding of the warranty coverage.
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Why Choose Our Warranty:
1. Quality Parts:
- We use only reliable, parts in our repairs to ensure the longevity and optimal performance of your device. if a part is defective, it can happen naturally but don't worry we got you covered as long as you keep the part intact.
- Our commitment to quality extends to our services and our components.
2. Expert Technicians:
- Our certified technicians have the skills and expertise to deliver top-notch repair services.
- You can trust our team to diagnose and fix issues accurately, backed by industry knowledge and experience.
3. Customer Satisfaction:
- Your satisfaction is our priority. If you encounter any issues post-repair covered by the warranty, we are dedicated to resolving them promptly.
- We value your trust and aim to exceed your expectations in both service and support.
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How to Receive Your Warranty Services:
1. Contact Us:
- If you experience any issues covered by the warranty, contact our customer support team via text message at 832-331-3531 or email us at pr4htx@gmail.com
- Provide your repair order details and a detailed description of the problem.
2. Evaluation:
- Our team will assess the reported issue and determine if it falls within the scope of the warranty coverage.
- If eligible, we will guide you through the next steps for resolution. It will help to evaluate online if you send us clear photos/videos of the damage you are experiencing
3. Resolution:
- Depending on the nature of the issue, we will either repair or replace the defective parts at no additional cost to you.
- Our goal is to ensure your device functions seamlessly.
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Terms and Conditions:
1. Limitations:
All repairs carry a warranty on only the fixed parts. Wear, scratch, physical, or liquid damage voids the warranty! Physical damage on the LCD screens may not be visible to the naked eye. LCD screens showing lines of any color, bleeding, or complete blackouts constitute physical damage on the new part and therefore it voids the warranty.
There is no warranty on all Back Glass repairs since it is considered frame damage and can cause internal issues down the line.
We are only responsible for the repairs being done on the device. The warranty does not cover the whole device or any other parts.
There is no warranty on Devices being repaired for liquid damage or have been liquid damaged before.
There is no warranty on any device that has frame damage.
There is no warranty on any device that has motherboard damage.
All sales are final; There will be no refund on any repair since we must expend valuable time and specialized work on the device which costs monetarily.
2. Voiding the Warranty:
- Unauthorized repairs, tampering, or damage caused by neglect or misuse after the repair, will void the warranty.
- Ensure your device is handled only by our certified technicians.
3. Transferability:
- The warranty is non-transferable and applies only to the original device that was initially repaired by us.
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At Phone Repair Doctors LLC, we stand by the quality of our phone repair services. Our comprehensive warranty is a testament to our commitment to your satisfaction and the reliability of our repairs. Choose us for professional phone repairs with the added assurance of our industry-leading warranty. If you have any questions or concerns, feel free to contact our dedicated customer support team.
Phone Repair Doctors LLC
2500 Yale St, Houston TX 77008
(832) 331 - 3531
PR4HTX@gmail.com
Last Updated: 12/06/2023